FAQs (Frequently Asked Questions):

 

Who are FCL Africa?

FCL Health Solutions is a 360 degree Healthcare Company specialising in Manufacturing, Clinical Trials, Dispensing and the Wholesale Supply of Pharmaceuticals, Veterinary Medicines, Medical Devices, Surgical Instruments, Nutritional’s, OTC’s, Medical Products & Consumables worldwide.

How are you regulated?

We are regulated by the Pharmacy & Poisons Board of Kenya. We are subject to strict guidelines and our facilities and working practices are inspected regularly.

What products can I buy from you?

We sell Pharmaceuticals, Veterinary Medicines, Medical Devices, Cosmetic Devices, Nutritional’s, Surgical Instruments, Procedure Packs, OTC’s and Healthcare Products.

Can I buy Controlled Drugs from you?

No. We do not sell any controlled drugs or narcotics.

How do I set up an account?

Please e-mail, phone or contact us through our website with your query and a member of our team will be in touch with you as soon as possible.

Why do you not have a price-list on your website?

As prices are constantly changing we like to quote on the most competitive prices on the current market.

How do I place and order?

Please e-mail, phone or contact us through our website with your query and a member of our team will process your order quickly and efficiently.

How will you ship my order?

We offer a number of shipping options. We will discuss these with you when you place an order and arrange the most convenient method of shipping for you.

How do I pay?

We accept Wire/Bank Transfer payments and credit card payments (Visa/Mastercard/American Express).